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Many of our clients have to keep their work under wraps, but here is what we can share:

Kaiser Permanente is an integrated managed care consortium, that serves 8.7 million health plan members through its 35 medical centers and 431 medical offices. Kaiser Permanente's mission is to provide affordable, high quality healthcare services to improve the health of the members and the communities that they serve.

Big Picture Innovations lead Kaiser Permanente's Innovation Consultancy through multiple human-centered innovation projects that created new strategies, processes, and products that have improved patient health, medicine compliance, and communication between patients, doctors, and nurses. Kaiser hopes to implement these process and product innovations on a national level throughout the organization.